Resume
Duong Ngoc Minh Anh.
User Experience Designer
Enterprise SaaS · B2B · Fintech · Banking · Workflow Systems
PROFESSIONAL SUMMARY
UX Designer with 3+ years of experience designing enterprise workflow applications, SaaS products, and digital banking platforms. Experienced in translating user research, business requirements, and operational complexity into scalable interaction models, information architecture, and design systems. Passionate about improving usability, accessibility, and workflow efficiency through evidence-driven design and close collaboration with product, engineering, and research teams.
CORE DESIGN EXPERTISE
PROFESSIONAL EXPERIENCE
Experience timeline.
UX/UI Designer
·MAYTRIX
07/2025 — Present
Leading UX/UI for a test-prep ed-tech ecosystem — building learning platforms, internal operations tools, and marketing sites.
- Exam Prep & Online Course Platform — Web app for practice tests, mock exams, and self-paced courses.
- Internal Operations CRM — Role-based system for accounting, academic affairs, and teaching staff.
- Test-Center Landing Pages — Marketing landing pages for the exam-prep center.
UX/UI Designer
·KIENLONGBANK
2023 — 2024
Designed enterprise banking solutions focused on digital lending, employee financial services, and workflow-oriented banking operations.
Project: Earned Wage Access
Designed a flexible salary access platform enabling employees to access earned wages before payday. Created user flows, information architecture, wireframes, prototypes, and high-fidelity UI. Facilitated usability validation sessions with internal users and synthesized findings into workflow improvements. Ensured UI consistency and accessibility (WCAG-aligned) across web and mobile experiences.
Project: Loan Origination System
Designed an enterprise loan origination platform that streamlined multi-step approval workflows for banking operations. Optimized complex forms, dashboard views, and multi-step approval workflows to improve task completion. Built reusable UI components following design system standards. Collaborated with Product Managers, Business Analysts, Engineers, and QA throughout product delivery.
UX/UI Designer
·UNICLOUD GROUP
2022 — 2023
Designed fintech and enterprise banking products for KienlongBank and internal business platforms.
- KienlongBank Pay — Mobile banking & payment app for retail customers.
- UniPOS — POS system for merchant sales and store management.
- Pay Gate Core — Payment gateway processing transactions across channels.
- eKYC — Electronic identity verification (Know-Your-Customer) onboarding.
- UnicloudCA — Digital signature & e-contract certificate authority.
UX/UI Designer
·PITO
FREELANCERestaurant-tech design across web and mobile.
- Pito Web Platform — B2B ordering for company meals and event catering.
- Pito Mobile App — On-the-go ordering and order tracking for business clients.
UX/UI Designer
·EVOL
FREELANCEIntegrations and workforce operations tools.
- Integration Module — Chat bot, eTag & time-attendance flows built into the platform.
- Workforce Management Suite — Manage staff, work locations, and projects on the web.
- Project Management Tool — Project tracking connected to the integration services above.
FEATURED PRODUCT PROJECTS
- Enterprise Workforce Management PlatformEnterprise SaaS
- Education CRMCRM Platform
- VTest Learning PlatformEdTech
- Earned Wage AccessHR Fintech
- Loan Origination SystemDigital Lending
- Payment GatewayPayments
- UniPOSMerchant POS
- KienlongBank PayPayment Platform
AI PRODUCT DESIGN
- AI-assisted enterprise workflows
- Conversational interaction design
- Prompt-driven UX
- Recommendation systems
- Human-centered AI interfaces
DESIGN, PM & AI TOOLS
EDUCATION
University of Economics and Law
Bachelor of Management Information Systems
2018 — 2022
CREDENTIALS
Google UX Design Professional Certificate
LANGUAGES
- VietnameseNative
- EnglishProfessional Working Proficiency
DOWNLOAD RESUME
Need the offline copy?
Last updated: July 2026 · PDF · 2 pages