Resume
Duong Ngoc Minh Anh.
User Experience Designer
Enterprise SaaS · B2B · Fintech · Banking · Workflow Systems
PROFESSIONAL SUMMARY
UX Designer with 3+ years of experience across enterprise SaaS, workflow-oriented products, and digital banking platforms. I enjoy turning business requirements and operational complexity into clear user flows, information architecture, wireframes, prototypes, and reusable UI patterns. Comfortable collaborating with PMs, engineers, and researchers — with attention to accessibility, usability, and design documentation. Currently learning how AI-assisted design fits into enterprise product work.
CORE DESIGN EXPERTISE
PROFESSIONAL EXPERIENCE
Experience timeline.
UX/UI Designer
·MAYTRIX
07/2025 — Present
Contributed UX design across an enterprise education ecosystem covering internal operations and online learning platforms.
- Exam Prep & Online Course Platform — Learning platform for practice tests, mock exams, and self-paced courses.
- Enterprise Operations Platform — Role-based CRM supporting workflow across accounting, academic affairs, and teaching staff.
- Test-Center Landing Pages — Web experience for the exam-prep center, aligned with shared UI patterns.
UX/UI Designer
·KIENLONGBANK
08/2023 — 08/2024
Designed enterprise banking solutions focused on digital lending, employee financial services, and workflow-oriented banking operations.
Project: Earned Wage Access
Designed a flexible salary-access platform enabling employees to receive earned wages before payday. Produced user flows, IA, wireframes, and low-fi/hi-fi prototypes for employee and HR admin views. Conducted internal usability reviews; captured notes and synthesized findings into workflow improvements. Ensured UI consistency and WCAG-aligned accessibility across web and mobile, per design system standards.
Project: Loan Origination System
Designed an enterprise loan origination platform that streamlined multi-step approval workflows for banking operations. Structured complex forms, dashboards, and multi-step approval flows for workflow efficiency. Built reusable UI components aligned with the design system and enterprise workflow standards. Partnered with PMs, BAs, engineers, and QA — from research synthesis to design documentation and handoff.
UX/UI Designer
·UNICLOUD GROUP
09/2022 — 08/2023
Designed fintech and enterprise banking products spanning consumer payments, merchant tools, and internal back-office platforms.
- KienlongBank Pay — Payment management platform for retail customers; focused on transaction flows and mobile UI patterns.
- UniPOS — Merchant POS experience covering sales, inventory, and store management, with reusable back-office UI patterns.
- Pay Gate Core — Payment gateway dashboard for processing and reconciling transactions across channels.
- eKYC — Electronic identity verification (Know-Your-Customer) onboarding flow with accessibility guidance.
- UnicloudCA — Digital signature & e-contract certificate authority, aligned with the shared design system.
UX/UI Designer
·PITO
FREELANCE04/2024 — 04/2025
Restaurant-tech design across web and mobile.
- Pito Web Platform — B2B ordering for company meals and event catering.
- Pito Mobile App — On-the-go ordering and order tracking for business clients.
UX/UI Designer
·EVOL
FREELANCE03/2026 — Present
Integrations and workforce operations tools.
- AI CRM Integration Platform — Chat bot, eTag & time-attendance flows built into the platform.
- Workforce Management Suite — Manage staff, work locations, and projects on the web.
- Project Management Tool — Project tracking connected to the integration services above.
FEATURED PRODUCT PROJECTS
- KienlongBank PayPayment Platform
- Earned Wage AccessHR Fintech
- AI CRM IntegrationEnterprise CRM
- EzPOSMerchant POS
- Payment GatewayPayments
- Enterprise Workforce Management PlatformEnterprise SaaS
- Education CRMCRM Platform
- VTest Learning PlatformEdTech
AI PRODUCT DESIGN
- AI-assisted UX Fundamentals
- Prompt Design Fundamentals
- Conversational UX Basics
- Human-centered AI Principles
DESIGN, PM & AI TOOLS
EDUCATION
University of Economics and Law
Bachelor of Management Information Systems
2019 — 2023
CREDENTIALS
Google UX Design Professional Certificate
LANGUAGES
- VietnameseNative
- EnglishProfessional Working Proficiency
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Last updated: July 2026 · PDF · 2 pages